Prescriptions

The Surgery would like to invite you to use the NHS App

The new, simple and secure way to access a range of NHS services on your smartphone or tablet.

Download on App Store
Download on Google Play Store

Help and support, visit Prescription in the NHS App   

Did you know? Patients do not need a smartphone or the NHS App installed to access NHS App services. They can use the NHS website through a web browser on a computer or other suitable device. 

How to access NHS services online
Patients can go to: www.nhsapp.service.nhs.uk/login

They will need to sign in using their NHS login. The online NHS App service requires JavaScript to be enabled in the web browser. It will likely already be enabled, but if it’s not and you need instructions on how to do this, go to: www.enable-javascript.com

You can find help with your NHS login here:
help.login.nhs.uk

The easiest ways to order repeat prescriptions are:

• using your NHS account (through the NHS website or in the NHS App)
• using the GP online system via the link at the top of this page

These accounts show you all your repeat medicine and dosage and you can choose the ones you need.

You can also:

• fill out a AccuRx repeat prescriptions request form
• bring the paper form to the surgery - see our opening times here

We do not take repeat prescription requests over the phone or email.

You can usually collect your prescription from the pharmacy 3 to 5 working days after you have ordered it.

You will need to choose a pharmacy to collect your prescription from. We call this nominating a pharmacy.

You can change your nominated pharmacy at any time:

• on the app or website where you order repeat prescriptions
• at your GP practice
• at any pharmacy that accepts repeat prescriptions

Medication reviews

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

From 20 October 2026, we will be moving to Patient-Led Ordering for repeat prescriptions.

Patient-Led Ordering means that patients (or their nominated carer) will request repeat medications when they are needed. This helps ensure prescriptions are accurate, reduces medicine waste, and helps improve access to our telephone lines.

Ways to Order Your Repeat Prescription

✅ NHS App
✅ Online prescription services
✅ Prescription request box at the surgery
✅ In person at reception
✅ By post

Take it to the pharmacy you got it from or bring it in to the surgery. Do not put it in your household bin or flush it down the toilet.

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

• Find a pharmacy (nhs.uk)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicines A to Z (nhs.uk)

If you would like to speak to someone at the GP surgery about your prescription:

• phone our reception to get booked in with one of our pharmacists.
• fill in our medication query form.